Many Different services we provide
Networking Equipment Networking equipment can be confusing. Quite often features from multiple devices are incorporated into a single device. For example you can have a modem that is also a router that has a firewall, is a wireless access point and is a 4-8 port switch. After several years in business your server room might […]
Info about our company
Working since 2016
I have been serving family, friends, and many others with computer/laptop repair and customization for 10+ years.
Hero Custom Computers has been serving the Burley, Idaho area since 2014. We focus on providing you our customer, the best quality available, based on your needs. Honest and fair computer troubleshooting, repair, upgrades, and hard drive Backup. When you check us out you will be pleased with how we do business. We want you to be treated like we would want to be treated!
Here at HCC, Our purpose is to support you and build our community. Computers can be a large expense and can be frustrating when they fail to work properly! We will work very hard to get you back up as quickly as possible. We know you have made a large investment. Let us help you make your investment the best possible.
Feel free to express your comments on what we can do to better serve you!
Call us today and find out more! (208) 219-7658
Hero Custom Computers LLC.
Annual certification of employees
We know what the industry has to offer, this is why HCC continues to have our team be up to date on all certifications for our clients needs. We know being self taught is a good thing but if we cannot show it on paper we know that certain individuals will be skeptical. We care about our clients needs and support the industries needs by being constantly trained.
Why choose us
Our main differences
We as a computer repair company stand out above the competition because we support the need of our customers. The first thing our skilled technicians do is perform a free diagnostic exam to determine exactly what is wrong with your computer, PC or laptop. Once we have found the root of the problem, our technician will explain what is wrong and provide repair options, including cost and time estimates. If you choose to proceed, they will get started on your computer, PC or laptop repair right away.
We have 10 years experience in computer repair, maintenance and troubleshooting. Every time we take in a project we learn new things to help all of our customers needs. Don’t feel bumbed out because you cannot find a tech with experience. We here at HCC care about the need for experience and train as much as the need for our customers.
One thing you can be assured of with Hero Custom Computers, your computer is in good hands. Our trained technicians have experience with a variety of computer, PC and laptop brands including Apple, Dell and HP. We have experience fixing everything from cooling fans, screens, ports, batteries and more. The technician will keep updated on the progress of your computer, PC or laptop repair throughout the process.
Quality is very important in this day. We can hurry and get things done right but without quality you loose to the every day need to make the devices function properly. Quality is our go to for our customers with need to not only get things done right, but to supply the best quality service needed.
Our #1 priority here at Hero Custom Computers is your happiness. Which means we stand by our services and products 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it. Whatever it takes we will do anything to make you happy.
Our statistics so far
- 425 Repaired computers
- 175 Repaired Phones/Tablets
- 25250 GB Recovered data
- 199 Replaced LCD Screens
- 115 Repaired laptops
What people say
What our customers say about us
Great customer service!! Repaired our phones back to good as new, and put Liquid Glass on all our devices to protect them. Highly recommend Chad at Hero Custom Computers!
I am very pleased by the work that was done on my computer,
it was done fast too. Also thought the price was great!
Thank you HERO CUSTOM COMPUTERS.
Chad replaced my macbook screen for half the price of other quotes I got, work done promptly.
Hero computers is Amazing! My 1 year old HP laptop suddenly stopped charging. He was able to replace the battery. When it still wasn’t holding a charge, he took it back and didn’t charge me for labor to look at it a second time and only charged for the product to fix the port. I was really impressed with his customer service and pricing. He is trustworthy and cares about his customers, and that is really hard to find anymore. I even appreciated that a few weeks later he checked back with me to make sure my computer was still working properly. Thank you so much for such a wonderful experience and saving my laptop! You are one of a kind and we are grateful for your help!
Chad has been a life saver for my company! He has helped me to back up data, fix my lap tops, and he has been able to get everything running smoothly. He is very affordable, kind. Professional and wise! I suggest him to fix anything to all my friends. He has even installed cameras and security in my office and private home. Tara Rayvonti
I think he definitely knows his stuff when it comes to repairing devices and building custom computers to fulfill customers wants or needs.
Company news and advice
What Does Thermal Paste Do?
Y ou’d be forgiven for thinking that thermal paste isn’t all that important. Compared to the other components of a computer, most of which have hunks of metal attached to them, or delicate looking circuitry—thermal paste is a simple, unassuming tube of gray paste. Despite its simple appearance, thermal paste is vital to the cpu […]
Keep this in mind when needing to help with maintaining file and folder management. This will help you save time and money.There are many computers that need upgraded on space and support to help with storage now days. Here are a few examples of helping with organizing files to help find them easier. Imagine walking […]
What Is Remote Support
Remote support is a service that is delivered via a secure internet connection. Anyplace where you can access the internet, you can probably take advantage of remote support. A technical support representative who is working from a remote location can access an end user’s computer via the internet. The technician can diagnose computer problems and […]
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